Shipping policy

Shipping Policy

LAST UPDATED: June 11, 2026

Thank you for shopping with us. This Shipping Policy explains how we process and ship your orders.

1.1 Orders are typically processed within 1–3 business days after payment confirmation.

1.2 Orders placed on weekends or public holidays will be processed on the next business day.

1.3 You will receive an email confirmation once your order has been dispatched, including a tracking number where available.

2.1 We ship to most countries worldwide. Shipping availability and rates are displayed at checkout.

2.2 We are not responsible for any restrictions or prohibitions on importing certain goods into your country.

3.1 Standard Shipping: Estimated delivery within 7–14 business days (domestic) or 10–21 business days (international), depending on destination.

3.2 Express Shipping: Estimated delivery within 2–5 business days (domestic) or 5–10 business days (international), where available.

3.3 Delivery times are estimates only and may vary due to carrier delays, customs processing, or other circumstances beyond our control.

4.1 Shipping costs are calculated at checkout based on your order weight, dimensions, and delivery destination.

4.2 Free shipping may be available for orders meeting a minimum order value, as indicated on the Site.

5.1 For international orders, your shipment may be subject to import duties, taxes, and customs clearance fees imposed by the destination country.

5.2 These charges are your responsibility and are not included in the product price or shipping cost.

5.3 We recommend contacting your local customs authority to determine any applicable charges before placing your order.

6.1 Once your order has been dispatched, you will receive an email with your tracking information.

6.2 You can track your order using the link provided in the dispatch email or by visiting the carrier's website directly.

7.1 If your order has not arrived within the estimated delivery window, please contact our customer support team.

7.2 If your order arrives damaged, please retain all packaging and contact us within 48 hours of delivery with photographic evidence.

7.3 We will work with the carrier to resolve any issues with lost or damaged shipments.

If you have any questions about your shipment, please contact our customer support team through the Help section of our website.

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